Customer Service Training
1 Week Course
This training will give you an overview of customer service and the essential skills required for employment as a retail sales associate. Content will include
- Essential skills for a retail sales associate
- Workplace Expectations
- Communication Skills
- Dealing with Customers
Point of Sale (POS) Training
1 Week Course
This training will give you an overview of point of sale and the essential skills required for employment as a cashier. Content will include:
- Essential skills for a cashier
- Store policies and procedures
- Cash handling
- Retail Math
- Operating a POS System
- Putting your skills into practice
