Employability Skills

Notebook

Customer Service Training

1 Week Course

Offered in person

This training will give you an overview of customer service and the essential skills required for employment as a retail sales associate. Content will include

  • Essential skills for a retail sales associate
  • Workplace Expectations
  • Communication Skills
  • Dealing with Customers

Point of Sale (POS) Training

1 Week Course

Offered in person

This training will give you an overview of point of sale and the essential skills required for employment as a cashier. Content will include:

  • Essential skills for a cashier
  • Store policies and procedures
  • Cash handling
  • Retail Math
  • Operating a POS System
  • Putting your skills into practice
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